Frequently Asked Questions
Everything you need to know about shopping with Pomegranate.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
Pomegranate accepts returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your measurements to our chart to ensure the perfect fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in the majority of our seasonal collections.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.